Terms of Service

Last updated 26 September 2026 · Version 2026-09-26

These Terms are an agreement between you and Luminex Enterprise ("we", "us"), which runs TrainVue ("the Service") at trainvue.luminexenterprise.com. By using the Service, or by creating an account, you agree to them. The Privacy Policy explains how we handle personal information.

1. What the Service is

TrainVue helps you practise one-way video interviews. It offers:

• question sets and your own answer scripts
• a timed practice booth that records your answers
• feedback on your delivery, such as pace, filler words and time used
• a prompter window that shows your script and can follow your voice

The Service is for practice. It is not affiliated with any employer, school or interview platform.

2. Who can use it

You must be at least 16 years old. If you are under the age of majority where you live, you may use the Service only with the permission of a parent or guardian.

If you create an account, keep your sign-in details secure, use one account per person, and tell us if you think someone else has used your account.

3. Your content

• You keep whatever rights you have in the questions, scripts, recordings, transcripts and results you create or add ("your content"). These Terms do not give you rights in anything that belongs to someone else.
• Your recordings and transcripts are stored in your browser on your device. If you sign in, your question sets, scripts and practice results (not your recordings or transcripts) are also stored with your account, so you can use them on other devices.
• You allow us to store, process and show your content only as needed to run the Service for you.
• Only add content you have the right to use. Do not add confidential material you may not share, or other people's personal information without their permission.

4. Training use (optional)

If you tick the separate opt-in, which is never ticked for you, you allow us to use your recordings and transcripts to improve TrainVue and to train models. Today nothing is uploaded for this purpose. Before anything is, we will tell you what will be uploaded and how it will be used. You can withdraw at any time in Account settings, and we will stop using your content for this purpose from then on.

5. Using the Service fairly

• Follow the rules of any real assessment. Some employers, platforms and exams do not allow notes, scripts or prompters. You are responsible for following the rules of any assessment you take.
• Do not misuse the Service. Do not use it to break the law, try to break or overload it or get around its security, scrape it, or resell it without our written permission.

6. Speech recognition

The practice booth transcribes your answers, and the prompter can follow your voice. Both use your browser's built-in speech recognition. In browsers such as Chrome and Edge, this usually sends your microphone audio to the browser maker's speech service while it runs, under that company's terms. The prompter can scroll at a fixed pace instead of following your voice. Signing in with Google is subject to Google's terms.

7. Feedback and results

Pace, filler counts and timing are practice indicators worked out automatically, and they can be wrong. They are not professional advice. We do not promise any interview result, job offer or admission.

8. Fees

The Service is free during early access. If we introduce paid features, we will tell you the price and terms first, and nothing will be charged without your agreement.

9. Ending

You can stop using the Service at any time. You can delete recordings on the Recordings page, and your account in Account settings. We may suspend or end your access if you seriously or repeatedly break these Terms, or if the law requires it. Where we reasonably can, we will warn you first.

10. Disclaimers

The Service is provided "as is" and "as available". To the extent the law allows, we make no warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. Your browser may clear what it stores, so keep your own copies of recordings you want to keep.

11. Limitation of liability

To the extent the law allows, we are not liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of data, profits or opportunities, arising from or related to the Service. Our total liability for any claim related to the Service is limited to the greater of what you paid us for the Service in the 12 months before the claim and US$50. Some places do not allow these limits, so some of them may not apply to you. Nothing in these Terms limits liability that the law does not allow us to limit.

12. Changes to these Terms

We may update these Terms. When we do, the date and version above change. For material changes, we will tell you in the Service before they take effect, and if a new version needs your agreement, we will ask for it before you continue using your account.

13. Governing law and disputes

These Terms are governed by the laws of the State of New York, USA, without regard to its conflict-of-laws rules. Before bringing a claim, you agree to contact us and try to resolve the dispute informally for at least 30 days. Any dispute that is not resolved that way will be brought in the state or federal courts in New York County, New York, and you and we consent to their jurisdiction. If you are a consumer, you keep any rights that the law where you live gives you.

14. Contact

Email [email protected], or write to Luminex Enterprise, 174 W 4th St, Unit #404, New York, NY 10014. Notices under these Terms may be sent by email.